20 Piece Makup Brushes Set
Antibacterial Fiber will not broke
Persia wool-Ultra soft fiber has good adhesion to powder
Birch wool handle provide better feel than normal handles
The aluminum alloys tube with deep plating enables metallic luster and Antirust
Coffee and Black
Coffee and White
Black and Black
Black and White
Black and Purple
Black and Pink
Black and Green
Coffee and Purple
Coffee and Pink
Material For Hair: Synthetic Hair
Material For Handle: Plastic+Metal
20* Makeup Brushed
1* OPP Bag
1.Hair flow out is a normal phenomenon at first use. Before first use, please wash the brushes under cold running water for 2 minutes and allow to dry naturally in any ventilated area.This is to remove any chemical residue left from the manufacturing process.
2.Please do not for purposes other than makeup.
3. Please do not put in direct sunlight or temperature is too high or too low.
4.Keep out of the reach of children.
Q: Are these brushes made of animal hair?
A: You may see information about material of the brushes on the item page. Most of them are AAA Synthetic Hair. And our manufacturers supply high-end brushes to companies or any store/shop seller. All brushes are of good quality.
Q: Why is there brushes hair shedding from the handle?
A: Due to inevitable slight damages in the producing and shipping process, it is normal that newly made brushes might be with some bristles shedding from the handle. You may solve the problem by washing the brushes gently in clean water before first using.
Q: How could I manage to maintain the brushes for long and best usage?
A: You may wash the brushes gently with warm, clean water to keep the hair in good condition. Specified shampoo for makeup brushes would be useful. Please dry the brushes in a ventilated place naturally.
15cm x 20cm x 4cm (5.91in x 7.87in x 1.57in)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Viral Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of theviralshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.